Australian High Commission
Nigeria

Passport Services

Coronavirus (COVID-19)

Usually, passport applications must be lodged in person at the Australian High Commission in Abuja, or at one of the Australian Honorary Consuls located in Lagos or Yaounde. However, due to restrictions related to the COVID-19 pandemic, we now also accept applications by mail. If you mail your application, you will be issued a limited validity passport which is valid for up to 12 months only.

Appointments at the Australian High Commission

To make a passport appointment at the Australian High Commission in Abuja, please schedule your appointment online  Applicants with extraordinary circumstances requiring urgent service should first check online for available appointments and, if none are available, email [email protected] for assistance.

How to apply

The Australian High Commission Abuja continues to offer passport services during the Coronavirus (COVID-19) pandemic.   We offer lodgement of passport applications by appointment as well as lodgement by mail. Allow up to 3 weeks to receive your new passport.

Do you want to renew or apply for an Australian passport in person?

To apply in person, please complete steps 1 to 6 below.  If your application is lodged in person, you will receive a passport with a validity up to 10 years.  Applications lodged by mail will receive a passport with a validity of up to 12 months only.

Do you want to renew or apply for an Australian passport by mail?

To apply by mail, please complete Steps 1 to 4 below and then contact the Australian High Commission at [email protected] to confirm that you have prepared your application and gathered all required documents. The Australian High Commission will confirm the mailing address and the procedure for paying your application fees. If your application is lodged by mail, you will only be issued a limited validity passport valid for up to 12 months. Mailed in applications will require a pre-paid courier package in order for your newly issued passport to be sent to you.

Steps to renew or apply for an Australian passport

Step 1. Complete a passport application form online at  https://www.passports.gov.au/ 

Step 2. Print your form and sign it. Make sure all sections are signed before lodging the form with us. 

Step 3. Obtain two passport photos. Carefully check the photo specifications as poor photos are the most common reason an application cannot be accepted. Write your full name on the back of one photo. Photo guidelines are available online.

Step 4. Make an appointment online or if applying by mail obtain details on how to mail your application by emailing or calling us: [email protected], +234 9 460 6960.  Details on how to make payment will be provided at this time.  

Step 5. (for lodgement in person only) Attend your appointment. Bring your completed passport application, all original documents, and your receipt showing you have made a payment with the bank as instructed. Please read carefully the instructions below on visiting the High Commission during COVID-19. You must have an appointment to visit the High Commission and you will be required to wear a mask during your visit.

Step 6. (for lodgement in person only) You will be called or sent an email when your passport is ready to be collected from the High Commission.  If you are unable to collect your passport please contact us and we will provide information on how to nominate someone else to collect it for you.

Visiting the High Commission During COVID-19

  • You must have an appointment to visit the High Commission.
  • If you have a fever, cough or any COVID-19 symptoms, please reschedule your appointment.  Please do not attend our office if you are ill or if you have had recent exposure to someone who is ill.
  • Please do not bring friends or family members to your appointment.  If you are applying for a child passport, both parents are welcome to attend. 
  • Please arrive as close to your appointment time as possible.  
  • You must bring and wear a mask.  We will ask you to remove your mask briefly to confirm your identity.
  • You may be asked to wash and/or sanitise your hands when entering the High Commission.
  • Your temperature may be checked when entering the High Commission.

 

Please also see the FAQs about passport services during the pandemic below.

 

Passport services during the COVID-19 pandemic - FAQs

Where can I apply in person?

You can apply in person at the Australian High Commission Abuja or by mail. You will be issued with a limited validity passport (valid for up to 12 months only) if you apply by mail.

How much does a limited validity passport cost?

Application fees for a limited validity passport are AUD298 for an adult and AUD150 for a child, plus the cost of postage by courier. Payment must be made in Nigerian Naira. Exchange rates fluctuate, so please contact the Australian High Commission for the price in Nigerian Naira when you are ready to send your application.

If I'm applying for a passport by mail, do I need to send original documents?

You should send the original copies of your application form and B-11 form. However, please send photocopies of your identification documentation.

What if I need to travel unexpectedly due to an emergency?

Please apply for an emergency passport as soon as possible by following the instructions above. We can generally issue an emergency passport within 2 working days after receiving all the required documents and fees. If you need to travel more quickly, please contact us to discuss your situation.

When will you stop accepting mail applications for temporary passports?

Mail applications will be accepted while your region or country is under a stay-at-home order, or has restrictions in place preventing travel.  Once these restrictions are lifted, you will be required to apply in person. We will update this page when mail applications are discontinued.

Can I book for an appointment online?

Yes. The Australian High Commission Abuja has switched to an online booking appointment system only for all passport, consular and notarial services. Consular and Passport clients can now book an appointment online.  Clients with extraordinary circumstances requiring urgent service should continue to email us: [email protected]